Our Commitment to Privacy

At Zap Learner, we take your privacy and security seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our educational platform. We are committed to protecting the privacy of all our users, especially children.

Information We Collect

We collect information to provide and improve our services:

• Account Information: Email address, password (encrypted), and account preferences

• Learner Profiles: Names, reading levels, and learning preferences for each learner profile you create

• Usage Data: Articles read, reading history, quiz responses, progress metrics, streaks, and achievement data

• Payment Information: Processed securely through Stripe; we do not store credit card details

• Technical Data: Device information, browser type, IP address, and usage patterns for service improvement

How We Use Your Information

We use the information we collect to:

• Provide personalized daily articles tailored to each learner's level

• Track reading progress, streaks, and achievements

• Generate analytics and insights about learning progress

• Process subscription payments and manage billing

• Communicate important updates about your account and our service

• Improve our platform and develop new features

• Ensure platform security and prevent fraud

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using HTTPS/TLS

• Password Protection: Passwords are hashed and salted using industry-standard algorithms

• Secure Payment Processing: Payment information is processed through Stripe, a PCI-compliant payment processor

• Access Controls: Strict access controls limit who can view or modify user data

• Regular Security Audits: We regularly review and update our security practices

Children's Privacy

Zap Learner is designed for families with children. We take special care to protect children's privacy:

• Parents/guardians create and manage all accounts

• We collect only the minimum information necessary to provide our educational service

• Children's data is never sold or shared with third parties for marketing purposes

• Parents have full control over their children's learner profiles and can delete them at any time

• We comply with applicable children's privacy laws including COPPA

Information Sharing

We do not sell your personal information. We may share information only in these limited circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, payment processing, analytics)

• Legal Requirements: When required by law or to protect our rights and safety

• Business Transfers: In the event of a merger, acquisition, or sale of assets

• With Your Consent: When you explicitly authorize us to share your information

Your Rights and Choices

You have control over your information:

• Access: View and download your personal information

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your account and associated data

• Opt-Out: Unsubscribe from marketing communications at any time

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account

• Remember your preferences and settings

• Analyze how our service is used to improve performance

• Ensure security and prevent fraud

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of Zap Learner after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through our support channels. We are committed to addressing your concerns and protecting your privacy.